Connecting your own website form to CoBroker
How to send enquiries from a form on your existing website straight into your CRM, whether it is WordPress, Wix, or something a developer built.
6 min read
What you are connecting
Connecting the website integration gives you a web address that accepts enquiries. Anything that can send a form to a URL can send it there - and every website builder can do that, whether or not it says so.
Nothing on your website changes visually. The form stays exactly as it is; only where it delivers changes.
Get your address
Once, and it does not change unless you ask it to.
- 1Open Portals from the menu in CoBroker.
- 2Find "Your website and ads" and press Connect.
- 3Copy the link it shows you. It stays there - you can come back for it.
Keep it to yourself, roughly
The address ends in a long random code. It is not a password - it sits in your own page source, which anyone can read - but there is no reason to publish it either. If it is ever misused, reconnect and you get a new one.
The simplest way: use the page we host
If your form is not doing anything clever, the least work is to stop using it. The same screen gives you a snippet that embeds our enquiry page into yours - paste it where the form is now and you are finished.
This is what most people should do. It handles spam, works on a phone, and records which advertisement the visitor came from, none of which a hand-built form does by default.
Keeping your own form
If the form is part of your design and you want to keep it, point it at the address instead of wherever it goes now. It accepts either a normal form submission or JSON, so both a plain HTML form and anything built with JavaScript will work.
The only field that must be present is a phone number. Everything else is optional, and unfamiliar field names are matched where we can - a box called "mobile", "contact" or "phone" all arrive as the phone number.
Fields it recognises
name, phone (or mobile / contact), email, message (or requirement / comments), locality (or area), city, budget. Anything else is ignored rather than rejected.
On WordPress, Wix or Squarespace
Every form plugin has a setting for where submissions go - it is usually called a webhook, a POST URL, or an integration. Paste the address there.
In WordPress, Contact Form 7 and WPForms both support this, as does Elementor’s form widget. On Wix and Squarespace it is under the form’s own settings. If your plugin only offers Zapier, that works too: point the Zap at the same address.
Spam
A form on the open internet gets filled in by scripts. Two things stop most of it without anybody having to solve a puzzle: a box hidden by CSS that only something reading the raw HTML would fill in, and how long the visitor took - nobody types a name and a phone number in under three seconds.
If you use the page we host, both are already there. If you keep your own form, add a hidden field named "company" and leave it empty; anything that arrives with it filled in is discarded.
Checking it works
Submit your own form once with your own number. The lead should appear within seconds, marked as coming from your website, and already assigned to somebody.
If it does not, the usual cause is the form sending to its old destination as well as the new one - some plugins add rather than replace. The second usual cause is the phone field being named something we did not guess, which is worth writing to us about so we can add it.